COVID-19/Coronavirus

***IMPORTANT NOTICE***

Under Governor Whitmer’s “Stay Home. Stay Safe.” executive order, dealership showrooms are to remain closed. Fortunately, Jeffrey Auto can handle all your vehicle needs online, including vehicle purchasing, leasing, and buying!

 

Take advantage of our online accommodations while maintaining social distancing and preventing the spread of COVID-19.

 

  • Lease, buy, and purchase new or used vehicles

  • Renew and upgrade your lease

  • Service your vehicle (by appointment ONLY)

  • Get an online appraisal (sight unseen)

  • Access product knowledge on demand

  • Ask questions via phone, email or text and we’ll get back to you as soon as possible

 

Remember, safety is our #1 priority. We will adhere to all governmental guidelines while keeping our promise to deliver the best experience possible.

 

Michigan will get through this. And together, we will help our community move forward.

 

Jeffrey Automotive

Send us a message

Text us:  586-474-5594

Leave us a voicemail:  586-296-1300

 

 

“Stay Home, Stay Safe” FAQ’s

  • Can we sell/contract/register a vehicle?  YES – Showrooms are closed to in-person traffic but we can conduct sales transactions by internet or phone with remote delivery to your home or office!

  • Can a guest purchase their vehicle 100% online, sign contracts and have the vehicle delivered gratis once the “Stay Home, Stay Safe” executive order has been lifted? YES.

  • Can a guest have their vehicle serviced? YES – Our service department is currently by appointment only.

  • Will the service department pick-up and drop-off a customer’s vehicle for service gratis: YES – We do have pickup and drop off services available. Please contact one of our advisors.

  • Can a guest come in and purchase parts? Our parts department is by appointment only. 

  • Can we allow a test drive? Test drives are available, contact us for details.

  • Are we accepting lease returns now? YES.

  • Can we structure lease/purchase proposals & quotes for potential clients? YES – With the appropriate information, we can provide accurate lease or purchase proposals.

  • Can we submit credit applications for preliminary approval?  YES – We can secure a lender approval for lease or purchase that is good for 30 days.

  • What is the phone number for my Lender/Bank? Please contact us so we can get you directed correctly.

  • When will a sales professional be available to contact? Our Customer Service Team is available Monday – Friday from 9am to 4pm to answer questions.

  • Can we answer general questions? Always!